TERMS & CONDITIONS

Last Updated: May 2, 2023

The terms “we”, “us” “our” and “Company” refers to Vegan, What?, Black Stark Enterprises Inc., dba
Vegan, What?. These Terms & Conditions govern your use of and access to our website and/or the
hosted platform on which you purchased from us, and any of our social media channels/accounts, blogs,
emails or mobile applications (collectively “Site”) and your use or purchase of our services and/or
products.

The term “Products” shall include but is not limited to materials, resources or information provided to you
by us in our digital product, course and/or service or any digital content or information delivered or
downloaded via email or other electronic means, webinars, documents, programs, courses, classes, PDFs,
live posts and the like.

Client’s Acknowledgement & Acceptance of Terms
By purchasing from the Company, you are consenting to these posted Terms & Conditions
(“Terms”). Please read these Terms carefully before purchasing from us.

IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU SHOULD NOT PURCHASE OUR
PRODUCT OR SERVICE.

SECTION 1: REFUND POLICY & PAYMENT TERMS

Refund Policy
No refunds will be issued under any circumstances due to the downloadable nature of our Products and
services. If you’re not satisfied with your purchase, please share your concerns with us via email at
customerservice@veganwhat.org and we’ll do our best to make things right.

Purchase Policy
We reserve the right to refuse or cancel any order from you, at any time, for any reason, including without
limitation: availability of Products and/or services; errors in the Product or service description or price;
errors in your order; multiple purchases and/or requests; we suspect you purchased with the intent to seek
reimbursement; and if we suspect that your order is fraudulent, unauthorized or otherwise an illegal
transaction.

We also reserve the right to change our prices at any time, within our sole discretion, prior to accepting
your order. Should the prices change, you will have the right to cancel your order.

Purchase Terms
If you pay for our Product and/or service by credit or debit card, you authorize and provide permission for
us and our related third-party vendors to charge your credit or debit card in the amount owed for payment
of the products and/or services.

You agree not to dispute any charges made to your credit card under any circumstances (i.e.
chargebacks). If you inadvertently do so, you agree to immediately cancel or withdraw such a dispute
and we reserve the right to report it to the credit bureaus as a delinquent account and pursue
collection. You are responsible for any fees associated with recouping payment on such disputes and any
collection costs associated, including attorney’s fees.

When you purchase our Product and/or services, your personal information (i.e. contact and card
information) may be collected by a third-party vendor, who may have privacy policies or security
practices that are different from ours. We are not responsible for the vendor's independent policies or
practices.

Payment Plans
If you have selected a payment plan option, you understand and agree that all payments are to be
made on time. If there is delay in payment, we reserve the right to bill you a late fee of 3% each
week, based on the remaining balance due under the payment plan. Payment plans are provided
for your convenience and are not to be construed as a subscription service. You understand that
regardless of any attempt to request a refund or terminate your purchase after accessing the
product(s), you remain responsible for any remaining payments in the payment plan.

Future Updates/Promotions
We will periodically update our Product(s) and/or service(s) to stay current. You will be provided with
these revisions and/or updates and/or edits at no additional charge.

Any promotional discounts that may not have been offered at the time of your purchase are not
guaranteed to be provided to you.

Order Confirmation
You will receive an email(s) to confirm the placement of your order along with a downloadable Product
and/or access to the digital course, which will contain details concerning your purchase. In the event
there is an error in this email confirmation or emails concerning your purchase, it is your responsibility to
inform us as soon as possible.

 

SECTION 2: INTELLECTUAL PROPERTY

Our Site, Products and Services are protected by the copyright laws of the United States of America
(“U.S.”). You understand that Vegan, What? owns the Site and Product(s), which is our intellectual
property.

You may download and print certain materials from our Product(s) for your own personal and noncommercial purposes, but you may not copy or use our Product(s) for any other reason. You agree to not
use or copy, frame, mirror, in link to or make similar use of any part of our Site, Product(s) or Services
without our express written consent.

We may investigate any alleged violations of these Terms and take the appropriate action, in our sole
discretion, which may include but is not limited to a warning, suspension of your access, termination of
your access and/or legal action.

If you believe that our Site or Product(s) infringes a copyright of yours, please contact us at the email
address below, and our designated agent under the Digital Millennium Copyright Act (17 U.S.C. §512)
will address your concerns. However, you will be held accountable for any and all damages (including
without limitation attorney’s fees and costs) should you misrepresent that our Site or Product(s) infringes
on your copyright.

License to Use.

By purchasing our Product(s) and/or Services, you are hereby granted one revocable,
limited, non-assignable, non-exclusive license to the Product and/or Service that you purchased. You
expressly agree not to sell, resell, reproduce, duplicate, copy, or exploit any portion of our purchased
Products and/or services.

You are not permitted to share your purchased Product, course and/or service with anyone.

If you violate these Terms, such as giving or selling a copy of our Products and/or services to others, you
agree to pay for the license of the purchased goods or services that you gifted or sold to others and we
reserve the right to revoke your license and terminate your access to our goods or services, temporarily or
permanently.

You expressly agree not to sell, resell, reproduce, duplicate, copy, or exploit any portion of this Site,
Products or Service provided or the information contained therein, or any content on the Site
through which the Products are provided, without express written permission by us.

 

SECTION 3: GENERAL PROVISIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your personal information (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt
to technical requirements of connecting networks or devices. Credit card information is always encrypted
during transfer over networks.

You represent that you are at least the age of majority in your state, jurisdiction, or province of
residence. Children under the age of 18 are prohibited from using our Site, Products and/or Service(s).

The headings or subheadings used in these Terms are included for convenience only and will not limit or
otherwise affect these Terms.

Informational & Educational Purposes Only. The information provided is for general educational and
informational purposes only. It should not be relied upon or used as the sole basis for decision making
related to your personal life or business, without consulting primary, more accurate, more complete or
more timely sources of information.

You understand and acknowledge that the information provided to you by us is not legal, financial,
therapeutic, mental health, or medical advice and that the Company is not a professional service
provider. Again, all of the information, including without limitation, resources provided via phone or
video conference, e-mail, an online forum, live events such as webinars or lives, video/audio recordings,
courses, materials provided in our digital products and the like about business, laws, health, wellness
and/or finance-related information, are resources for educational and informational purposes only and
should not take the place of hiring a licensed professional. You understand that the Company does not and
will not provide any form of diagnosis, legal advice, medical advice, financial advice, or mental health
advice.

Assumption of Risk. Any reliance on our Site, Products, and/or Services and the information contained
therein or provided to you is at your own risk and you do so voluntarily. You use the information
provided and our Site, Products, and/or Services at your own risk.

You accept that we are not responsible or liable for any harm or damages to you, your business, life,
physical and mental health, financial, or otherwise caused by or resulting from your use of our Site,
Products, and/or Services, including any actions you choose to make, or not make, as a result of using our
information and/or resources.

You should consult with a professional for any and all individual questions or concerns.

Non-Disparagement. You agree to refrain from making any statements or comments of a defamatory,
derogatory or disparaging nature, either publicly or privately, to any third-party regarding the Company,
or any of Company’s officers, directors, employees, personnel, agents, policies, Products or services,
other than to comply with law. This also includes directing others to do so. This provision in no way
restricts your ability to communicate reviews or performance assessments about our products and/or
services to us.This section survives termination.

No Guarantees. We cannot guarantee any outcome of using, consuming, participating or applying our
Product(s) and/or Services. We make no guarantees other than that the Product(s) and/or Services shall be
reasonably provided to you in accordance with these Terms. You acknowledge that Company cannot
guarantee any results of the Products and/or Services as such outcomes are based on subjective factors
(including, but not limited to, your participation/implementation/etc.) that cannot be controlled by the
Company. Clients not achieving his or her desired results is not grounds for a refund, partial or
otherwise.

Maximum Damages. The sole remedy for any actions or claims by you against Vegan, What? shall be
limited to and shall not exceed $100.00.

Severability. If any term or provisions in this Agreement is found to be unlawful in any way, void or
unenforceable, then that term or provision will be deemed severable from this Agreement and will not
have any effect on the validity or enforceability of the Agreement and any remaining terms and
provisions.

Prompt Enforcement. The failure of either party to promptly enforce this Agreement or any of its terms
shall not be deemed to be a waiver of enforcement or implied modification of the Agreement regardless
of the number of times or the frequency with which any such term is violated.

Attorney’s Fees. In the event of any controversy, claim or dispute between us, arising out of or related to
this Agreement or the breach of this Agreement, the prevailing party shall be entitled to recover from the
other party all costs incurred including attorney’s fees.

Governing Law. Unless otherwise specified, the Site, Products, and/or Services are provided by Vegan,
What? are controlled and operated by us from its California location. Thus, any disputes arising out of or
related to these Terms, including our Site, Products, and/or Services, shall be resolved exclusively by
California’s state or federal courts, apply California law, regardless of principles or conflicts of law.

Jurisdiction/Venue. Further, any disputes arising out of or related to these Terms, including without
limitation our Site, Products, and/or Services, shall be brought within the State of California, County of
Los Angeles, City of Lancaster.

Entire Agreement. The Terms constitute the entire agreement between us and you as it relates to your
use and access to our Site, Products and Services.

 

SECTION 4: INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Vegan, What?, its affiliates, providers, or related
third-parties, and each of their respective representatives and agents, from and against any and all claims,
losses, costs, damages, liabilities and expenses (including, but not limited to attorney’s fees), arising
from: your activities in connection with our Site, Products, and/or Services; your violations of these
Terms; your improper or unauthorized use of our Site, Products, and/or Services; any claims or
allegations that you transmit through or in connection with our Site, Product(s), and/or Services that
infringes or violates intellectual property, privacy or other third-party rights; any unlawful or illegal
conduct engaged by you under any state, federal or common law in connection with the use of or access
to our Site, Product(s), and/or Services.

 

SECTION 5: ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on or in our Site, Products, or Services that contains
typographical errors, inaccuracies, or omissions that may not be current or complete. We reserve the right
to correct these errors, inaccuracies, or omissions at any time without prior notice. We also make no
representation or warranty as to the information provided, regardless of its source. We disclaim all
liability for any inaccuracies, errors or omissions in that information.

We reserve the right to update, change or replace any part of these Terms by posting updates and/or
changes to our website, platform, Products, Services, and the like. It is your responsibility to check the
appropriate Terms periodically for changes. Your continued access and/or use of the digital
products/courses following the posting of changes constitutes your acceptances of those changes.

We also reserve the right to modify the contents and/or information on or in our Site, Products, and/or
Services at any time, but we have no obligation to update any information or notify you of those changes.
You agree that it is your responsibility to monitor changes to our Products, and/or Services.

 

SECTION 6: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Limitation of Liability. IN NO EVENT SHALL VEGAN, WHAT?, ITS PROVIDERS OR OTHER
THIRD-PARTIES MENTIONED ON THIS SITE, OUR PRODUCT AND/OR SERVICES BE LIABLE
FOR ANY DAMAGE WHATSOEVER RESULTING FROM OR RELATED TO YOUR USE OF OR
ACCESS TO OUR SITE, PRODUCTS AND/OR SERVICES. YOU AGREE TO ABSOLVE US, OUR
PROVIDERS AND OTHER RELATED THIRD-PARTIES FROM ANY AND ALL DIRECT,
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGE ARISING OUT
OF OR RELATED TO YOUR USE AND/OR ACCESS TO OUR SITE, PRODUCTS AND/OR
SERVICES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR
INFORMATION PROVIDED IN OUR PRODUCTS AND/OR SERVICES IS TO STOP USING THIS
SITE OR OUR PRODUCTS AND/OR SERVICES.

Disclaimer of Warranties. Without limiting the foregoing “Limitation of Liability” provision, this Site
and Content is provided to you “AS IS” and Vegan, What? specifically DISCLAIMS ALL
WARRANTIES OR ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE, PRODUCTS
AND/OR SERVICES. FURTHER, WE DO NOT WARRANT THAT ACCESS TO THIS SITE,
PRODUCTS AND/OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. No advice or
information, whether oral or written, provided to you from us or any related third-parties shall create a
warranty not expressly stated in these Terms.

We also reserve the right to modify or discontinue, either temporarily or permanently, our Site, Products,
and/or Services, at any time, without notice. We may also impose limits on your use or restrict access to
you to any part of the Site, Products, and/or Services without notice or liability. You consent and agree
that we will not be liable to you or third-parties for any such modification, termination or suspension of
us, or discontinuance of the same.

 

SECTION 7: RULES OF CONDUCT

You may not use our Site, Products and/or Services for any illegal or unauthorized purpose. You agree to
adhere to all relevant laws, rules and regulations in accessing or using our Site, Products and/or Services
(including without limitation copyright, trademark, and rights to privacy).

You may not modify, reverse engineer, frame, mirror, or adapt any portion of the Site or Products. You
may not interfere with the Site’s or Products’ operations or make connection to the Site or our
Products/Services inoperable or transmit any viruses, worms, or harmful code.

You may not use the Site, Products and/or Service in a manner that is hurtful, harmful, abusive, harassing
or offensive to others.

You may not create a false identity or user account, impersonate another person or entity, or misrepresent
yourself in any way to us.

A breach or violation of any of these Terms will result in an immediate termination of our Services and
license to use our Products.

 

SECTION 8: THIRD-PARTY LINKS

Affiliate Links.
Our Site or Products may use affiliate links to promote certain Content, Companies, third-parties, and
products or services. We use affiliate marketing to receive a commission, service and/or complimentary
product for purchases made by you on the affiliate website using such links from our Site and/or
Products. You accept liability for any and all harm or damages or benefits of clicking on the affiliate
links contained on our Site and/or Products. We in no way guarantee the quality of the affiliate product or
service provided by any third-party and bear no liability with respect to such product, service or
experience.

Vegan, What? is also a participant in the Amazon Services LLC Associates Program. As an Amazon
Associate, we may earn a commission from qualifying purchases when you buy through links on our
Site.]

Links to Other Sites/Information.
Our Site or Products may contain links to other websites, which are not affiliate links. These links are
only provided for the user’s convenience. We do not endorse or verify the accuracy of the information
contained on third-party websites accessed through these links. We in no way guarantee the quality of
the third-party product or service and bear no liability with respect to such product, service or experience.
If you use the link on our Site or Product and access a third-party website, you are no longer covered by
our Privacy Policy and Terms & Conditions. Any questions or concerns regarding a third-party website or
resources should be directed to the third-party. We bear no responsibility for any action or non-action
you take associated with the third-party.

 

SECTION 9: TESTIMONIALS

Our Site, Products, and/or Services may contain testimonials by users of our Site or former customers or
our Products and/or Services. The views and opinions expressed in these testimonials are solely those of
the individual or business and do not reflect our views or opinions. We do not pay or compensate these
individuals or businesses for their testimonials and are not affiliated with them. Individual results may
vary, and testimonials are not intended to represent or guarantee that you or anyone will achieve the same
or similar result. All testimonials are provided by real persons with real life experiences, and may not
represent a typical user’s experience. We do not claim, and you should not assume, that all users will
have the same results or experiences as those expressed in the testimonials. Your individual results may
vary.

 

SECTION 10: FEEDBACK/REVIEWS

Any communication from you that is directed to us or is about us will not be privileged or confidential
and may be shared with third-parties, subject to our Privacy Policy.

We own such communication from you and any such communication displayed on our Site, Products
and/or Services, including without limitation social media posts, direct messages and emails and we will
not provide credit to or pay royalties to any such unsolicited user content. We reserve the right to
republish and use any such communication provided by you in whole or in part as necessary in our
business operations and course of business. You agree to not communicate with us for any unlawful or
illegal purpose.

 

SECTION 11: HEALTH DISCLAIMER

The information contained on our Site, Products and/or Services do not constitute therapy, mental health,
or medical advice or care and is not intended to be substituted for professional medical advice, diagnosis
or treatment. Always seek help from your doctor or other qualified healthcare professional with any
questions you have about your physical and mental health or medical condition. Never disregard the
advice of your doctor, mental health provider or other qualified healthcare professional, or delay in
seeking it because of information you read on Site, Products and/or Services.

You acknowledge and agree that when participating in any health regimen, training, program,
activity, or the like, and/or undertaking any advice found on our Site, Products and/or Services,
that there is a possibility of physical injury, emotional distress and/or death, and you assume the
risk and responsibility for any such results.

The information contained in our Site, Products and/or Services have not been evaluated by the Food and
Drug Administration.

OTHER MEDICAL CONDITIONS: If you know or suspect that you may be pregnant, have an eating
disorder, have diabetes, or have any other physical, psychological, emotional or medical condition, it is
imperative that you seek the advice of your doctor or other professional care provider prior to using our
Site, Products and/or Services. If you experience any discomfort or pain during an activity found on our
Site, Products and/or Services, you must immediately cease the activity and seek the assistance of a
physician or other applicable professional care provider.

NOT A MEDICAL PROVIDER: We are not a medical professional (including without limitation
doctor/physician, nurse, physician’s assistant), mental health provider (including without limitation
psychiatrist, psychologist, therapist, counselor or drug addiction specialist), registered dietitian or licensed
nutritionist and do not hold ourselves out in that capacity. We are not attempting to nor do we represent
that we can diagnose, treat, prevent, or cure any physical, mental or emotional issues. We are a self-help
tool, trainer, educator, coach, mentor or guide who provides education and information to our clients.

CONTACT A MEDICAL PROVIDER: Always seek the advice from or consult with your doctor,
mental health provider or other qualified healthcare provider before participating in any exercise program,
using any advice, products or services made accessible by us, and/or undertaking any health protocol or
regimen found on our Site, Products and/or Services. Do not start or stop any medications without
speaking to your medical or mental health provider. In connection with our Site, Products and/or
Services, we are not creating a doctor-patient or therapist-patient relationship of any kind.

By using our Site, Products and/or Services, it does not mean that you are receiving treatment from or
have a therapeutic relationship, of any kind, with us. You are solely responsible for any action or non-action that you take as a consequence of your use of or reliance on information contained in the Site or
Content.

If you think you are having a medical emergency, call your doctor or emergency services, or go to the
nearest hospital emergency department immediately.

 

SECTION 13: CONTACT US

Questions or concerns about these Terms should be sent to us at:
customerservice@veganwhat.org.

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